On going support
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On Going Support
Affinity’s service offering provides consultancy, copy and design, project management, UX, UI configuration, implementation, custom code, module development, complex integrations, hosting and support. The last two are as important as all the rest and are sometimes ignored or shelved until the last minute.
We adopt an approach that ensures everybody understands what the hosting structure is going to look like and why, and how Affinity will support and enhance the application and hosting (if required) over time. Budgets and expectations are met and approved during the 1st phase of the project.
What happens after a project is completed can have an enormous effect on its success. We have a detailed and coherent package of support for all our customers, based on price, need and level of expertise. Support and maintenance are crucial. Affinity can help you not only with the ongoing maintenance of your existing project, but can also assist you in getting most out of your investment and look towards what might be needed in future. Our highly experienced team have all the tools and knowledge to analyse your environment and suggest enhancements, changes and tweaks to optimise your existing implementation. From a simple phone question and answer service to a full support package including regular updates and upgrades, we have something to suit everyone.
Professional maintenance, cloud-based storage, web hosting and more are all part of the Affinity offering. Our support teams are all based in the UK (no sub-continent out sourcing in the Affinity stable) and the level of expertise we offer is one of the things that differentiates us from other developers. We are with you all the way.
- Charles House, 18 Charles St, Truro,
Cornwall, TR1 2PQ, United Kingdom - +44 (0)1872 321177
- info@affinity-digital.com
