An effective Discovery phase is essential to meet GDS's Digital by Default standards and the selection of an appropriate cloud-based solution. Affinity will collaborate closely with you to deliver all the recommended Discovery activities and outputs. A user-centred, lean, and agile approach ensures a successful progression to Alpha.
Benfits
Your users are a key part of the design process
Capitalise on Affinity’s practical experience of the GDS Service Manual
Quickly generate genuine insights on what’s really important
Dedicated Discovery leads to a successful Alpha phase.
A truly collaborative experience between you, your users and Affinity
Increased visibility of risk, and more effective risk management
Trust our objective recommendations and enhance your in-house perspective
Proven project governance and process methodology including agile and waterfall
Facilitate transformational change with user-centred Service Design
Bring years of experience designing digital services for public bodies
Features
Achieve a shared vision with key stakeholders and users
User persona profiles and other user research outputs
Establish the Minimum viable product, and illustrate a continuous delivery
Deliver complete content strategy, UX, and technical recommendations
Define measurable critical success factors
Register of risks, issues, dependencies assumptions and key decisions
Scale of works, including high level associated costs
Delivery Strategy, roadmap and user story backlog.
Prototyping for proof of concepts
Research and analysis, including technical reviews, web analytics, competitor reviews.